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This page explains exactly what data idlixvip collects when you use our platform, how we store it, and what choices you have over your own records. We keep this policy current so you always know where your information stands — from the moment you log in to every transaction recorded in your account history.
When you create an account with us, we collect the information you provide directly — your name, contact details, and the credentials you set at registration. When you make a deposit through LinkAja, Bank Transfer, or QRIS, we record the transaction reference, the amount, and the payment channel used. This lets us match your wallet activity to your account ledger accurately. We also collect technical data automatically: the device type you access the platform from, your session timestamps, and the pages or game categories you navigate to. This data helps us keep the platform working correctly and identify unusual activity on your account. We do not sell your personal data to third parties. Data shared with payment processors — such as those handling QRIS or Bank Transfer flows — is limited to what those processors need to complete your transaction. Any third-party service operating alongside our platform is bound by its own data terms, which we link to where they apply. Data is retained for as long as your account remains active and for a period afterward as required under applicable regulations. The exact retention period depends on local legal requirements in the regions where access is permitted.
Transaction references from LinkAja deposits are logged to your account ledger. We hold only the reference and amount — not your full LinkAja credentials or wallet PIN.
Bank Transfer records include the transfer reference and confirmation timestamp. These are matched to your deposit history and visible in your account dashboard after each confirmed transaction.
QRIS payments generate a unique session reference logged against your account. We store the reference for reconciliation; your bank or e-wallet provider holds the underlying payment detail.
Not every action on this platform falls under exactly the same data rules. This section draws a clear line between what our policy covers directly and what sits outside it — so you know which terms apply when you interact with different parts of the platform or connected services.
All data you enter at login, registration, and account settings falls fully within this policy. This includes your email address, account credentials, and any contact details you update through your profile page.
Deposit and withdrawal records tied to your account wallet — including payment references from Bank Transfer and QRIS — are covered here. We retain these records as part of your account history.
Your in-session activity, such as game categories browsed or tables opened, is logged for platform performance and account security. This data is not sold or shared for advertising purposes.
Payment processors, e-wallet providers, and any external service accessed via a link from our platform operate under their own privacy terms. We are not responsible for data practices outside our own platform boundary.
You have practical choices about the data we hold on your account. The most direct path is your account dashboard — after logging in, the profile section shows the personal details attached to your record, and you can request a correction if something is wrong. If you spot a transaction reference that does not match your deposit history, raise it through our support channel and we will cross-check the ledger entry against the payment processor record. For questions about what data we hold, you can submit a data inquiry through the contact path listed in the support section of this page. We will respond with the specific records tied to your account. If you decide to close your account, contact support to begin that process; we will explain what data is retained afterward under applicable local regulations and what is removed. Availability of these rights depends on local law and the eligible regions where access is permitted.
Log in and open your account dashboard. The transaction history tab shows every deposit and withdrawal reference recorded against your wallet, organized by date.
Navigate to the profile section of your account to update contact details. For changes that require verification, follow the instructions shown on-screen at that step.
Submit your question through the support contact path. State your registered email and the specific data point you are asking about so we can locate the right record quickly.
Contact support to start the account closure process. We will walk you through which data is retained post-closure under local legal requirements and which is deleted.
If this policy raises a question you cannot answer by reading it, reach out through one of the paths below. When you write to us, include your registered account email and a short description of your question — that helps us pull the right record without unnecessary back and forth.
Open the chat widget from any page while logged in. Describe your privacy question and our support team will respond directly in the same session.
Send your data or policy inquiry to our support email address listed on the contact page. Include your account email and the specific question so we can respond with the relevant record detail.
Some data requests can be initiated directly from your account settings. Log in, open the profile or help section, and follow the on-screen steps shown there for data-related requests.
We apply technical and process controls to keep your account data from being accessed without authorisation. Session tokens, encrypted connections on account pages, and access logging are part of how we operate the platform day to day. Your account password is stored in a hashed format — we cannot read it in plain text, and neither can any team member. If we detect unusual login behaviour on your account, the platform flags it before the session continues.
We use session cookies to keep you logged in and preference cookies to remember your account settings. No advertising cookies are placed without disclosure. You can clear cookies from your browser at any time; this will log you out of the current session.
Account records are kept for as long as your account is active and for the period required by applicable local regulations afterward. When that period ends, data scheduled for deletion is removed from active systems.
We store only the transaction reference and amount for QRIS, Bank Transfer, and LinkAja deposits — not your full wallet credentials. Payment processors handle the underlying financial data under their own security standards.
When we update this policy, the revised version is published here with the effective date noted at the top. Continuing to use your account after a policy update means you have seen the new version. If a change affects your rights materially, we will note it clearly at the top of this page.
These are the questions we hear most often about how we handle account data. If your question is not here, use the support contact paths listed above.
We collect the details you enter at registration — name, contact information, and login credentials — plus technical session data like device type and login timestamps. Payment transactions record only the reference and amount, not your full wallet or bank credentials.
Yes. Log in and open your account dashboard to see your transaction history and profile details. For a fuller data record, submit a request through our support contact path with your registered email and we will compile the relevant account data.
We share data only with payment processors needed to complete your transactions — for example, those handling QRIS or Bank Transfer flows — and only the minimum detail required. We do not sell your personal data. Third-party services linked from our platform operate under their own privacy terms.
Retention after account closure depends on applicable local regulations in the regions where access is permitted. We will explain the specific retention period when you initiate a closure request through support. Data not required by regulation is removed from active systems once the period ends.
Log in and go to the profile section of your account dashboard. You can update most contact details directly from there. For changes that require identity verification, follow the steps shown on-screen at that stage, or contact support if you need assistance.
Each deposit logs a transaction reference and the amount to your account ledger. We do not store your full wallet PIN or bank account number. The underlying payment detail is held by the respective payment processor under their own security and data terms.